Definitions
- Platform — cyrqle, the software-as-a-service for social commerce.
- Brand — a customer running campaigns on the Platform.
- Creator — an individual delivering content under a campaign.
- Agency — a customer managing campaigns for multiple Brands.
- Content — anything you upload, post, or transmit through the Platform.
Accounts and eligibility
You must be at least 18 years old, or the legal age of majority in your country. You agree to provide accurate information at sign-up and to keep your credentials secure. You are responsible for all activity under your account.
Creators are not charged to use cyrqle. Brands and Agencies are billed under a separate Order Form or quote.
Acceptable use
You agree not to:
- Use the Platform to harass, defraud, or violate the rights of others.
- Submit Content that is illegal, infringing, defamatory, or misleading.
- Attempt to disrupt, reverse-engineer, or scrape the Platform.
- Use AI-generated audience claims you cannot substantiate.
- Bypass the Platform to settle a campaign discovered through cyrqle.
Campaigns and compensation
Campaigns are governed by the brief agreed between Brand/Agency and Creator on the Platform. cyrqle facilitates discovery, contracting, and payouts via Stripe Connect, but is not a party to the underlying creative agreement.
Compensation flows through Stripe Connect Express. Creators are paid when campaign deliverables are accepted. cyrqle may withhold or reverse payouts where there is credible evidence of fraud, breach of these Terms, or chargeback.
Intellectual property
Your Content stays yours. You grant cyrqle a worldwide, non-exclusive, royalty-free licence to host, display, process, and route your Content for the purpose of operating the Platform.
The Platform itself — including the cyrqle name, wordmark, isologo, gradient, clustering models, and codebase — is owned by Content & Emotion S.L. and its licensors.
Fees, taxes, and refunds
Fees are set out in the relevant Order Form. Unless stated otherwise, fees are exclusive of VAT and other taxes, which are added at the rate applicable in your jurisdiction. Late payments accrue interest at the EU statutory rate.
Subscriptions are non-refundable except where required by law. We will pro-rate refunds for material undelivered features at our sole discretion.
Warranty disclaimer
The Platform is provided “as is” and “as available”. To the maximum extent permitted by law, cyrqle disclaims all warranties — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the maximum extent permitted by law, cyrqle’s total aggregate liability for any claim arising out of or relating to these Terms or the Platform is limited to the fees paid by you to cyrqle in the 12 months preceding the event giving rise to the claim. cyrqle is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
Termination
Either party may terminate for material breach not cured within 30 days of written notice. cyrqle may suspend or terminate accounts immediately for serious violations of acceptable use, fraud, or non-payment.
On termination, your access ends. We will retain limited records as required by law (see the Privacy Policy).
Governing law and disputes
These Terms are governed by the laws of Spain. Disputes are submitted to the exclusive jurisdiction of the courts of Madrid, Spain. Where required by mandatory consumer law in your country of residence, those rights remain unaffected.
Changes to these terms
We may update these Terms from time to time. Material changes will be notified at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.